![]() Chatbots powered by AI free people from low value, tedious, repetitive, and transactional tasks to more high-value, strategic, engaging, and creative work. HR chatbotsĪs the traditional office spaces give way to modern workspaces that are mobile, digital, or home, HR (PeopleOps) professionals face the increasing pressure to streamline communications and send instant responses to employees. Chatbots help them get assistance in real-time. With the ongoing pandemic, chatbots are making patients feel less anxious about seeking medical care. Its machine learning model allows the app to give near accurate or even accurate diagnoses.Ĭhatbots like Healthily prevent patients from waiting in long queues or relying on phone calls to consult doctors. Healthily is an AI-driven chatbot that allows you to input your symptoms and get an appropriate diagnosis. When a patient interacts with the chatbot, it will ask a series of questions to determine which doctor and department the patient should visit. Chatbots reduce this strain and help patients book an appointment quickly based on their ailment or health condition. The most significant advantage is that chatbots function silently 24/7 without disrupting anyone and answering questions at any time of the day.īrowsing through the website of a multispecialty hospital and sifting through the different specialties and doctors can be daunting. According to Crunchbase, VCs have invested over 800 million dollars in at least 14 known start-ups like Safedrugbot, Sensely, Cancer Chatbot, and others to own a version of a chatbot with health features. Hospitals, clinics, and patient treatment centers leverage chatbots for booking appointments, sending medical information to refill prescriptions, answering common questions raised by patients or their attenders, checking physicians’ availability, and so on. Read more: How to Choose the Right Chatbot for Your Businessįive leading chatbot use cases in vogue today 1. It is equipped with artificial intelligence and has access to knowledge databases and other contextual information.Ī conversational chatbot is more suited for businesses with advanced SaaS tools and B2B companies providing enterprise solutions and online social platforms.
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